How To Use CM1712™

CASABREWS always focuses on customer service, and provides high quality products and after-sales service. Here you can easily find product manuals, user guide, troubleshooting methods and more. If you still have questions, please feel free to contact us at info@casabrews.com.

CM1712™ Product Manual

More Operating Videos

How to Use the Coffee Maker?

How to Choose the Brew Size for Your Coffee?

How to Use the Self-Cleaning Function? 

How to Brew a Cup of Coffee with Ground Coffee?

How to Make an Iced Coffee?

FAQS & Troubleshooting

Machine Doesn't Work, Or Couldn't Turn On.

  • Machine is not switched on or power plug is not plugged in.

  • Make sure that the power plug is plugged in, that the ON/OFF button has been pressed and that both coffee buttons light up blue.

  • Short circuit / power outlet is without power.

  • Check the power supply, and contact our customer support.

  • The coffee maker is in sleeping mode.

  • Switch the appliance on by pressing CAPSULE button or GROUND button.

  • Malfunctioning appliance.

  • Unplug the appliance from the wall outlet and contact our customer support.

No water comes out from the brew spout.

  • Brew spout blocked.

  • Check the brew spout for blockages.

  • Excessive lime scale buildup.

  • Clean and descale the appliance.

  • Ground coffee too fine.

  • Clean the Filter Holder and refill with coarse ground coffee.

  • Capsule not suitable.

  • Replace with a suitable capsule.Use K-cup capsule only.

  • Empty water tank.

  • Refill the water tank with fresh water.

  • Upper/bottom of the capsule not pierced by the needle.

  • Switch the appliance off and carefully replace the capsule into the holder, press with enough force to feel the needle pierce the capsule. Ensure that the lid is closed all the way when the capsule is installed.

  • The needle(s) may be plugged with debris.

  • A toothpick or fine pipe cleaner with fresh water

Brewing process does not start.

  • Water tank is empty.

  • Refill the water tank with fresh water.

  • No action after activating the machine.

  • After activating the machine. press the CAPSULE button or GROUND button.

Coffee flavor is too weak.

  • Not enough ground coffee.

  • Add more ground coffee. Do not fill over the MAX fill line on the round filter holder.

  • Capsule used more than once.

  • Discard of the old capsule and use a new one.

  • Ground coffee used more than once.

  • Clean the ground coffee holder and refill with fresh ground coffee.

  • Too much water used.

  • Reduce the amount of water used on the next brew.

  • The ground coffee is too coarse.

  • Clean the Filter Holder and refill with fine ground coffee.

The appliance is leaking during brewing cycle.

  • The Filter Holder/Capsule Holder/Brew Chamber is Damaged.

  • Replace with a suitable Filter Holder/Capsule Holder/Brew Chamber.

  • Too much ground coffee inside the Filter Holder.

  • Remove some ground coffee from the Filter Holder. Ensure the lid of Brew Chamber is properly closed.

  • Ground coffee is too fine.

  • Clean the Ground Coffee Holder and refill with coarse ground coffee.

  • Capsule is not K-Cup capsule.

  • Replace with a K-Cup capsule.

  • Upper/bottom of the capsule not pierced by the needle.

  • Switch the appliance off and carefully replace the capsule

The volume is less than the pre-selected volume.

  • Excessive lime scale buildup.

  • Clean and descale the appliance.

  • Malfunctioning appliance.

  • Unplug the appliance from the wall outlet and contact our customer support.

The volume is less than the pre-selected volume.

  • Excessive lime scale buildup.

  • Clean and descale the appliance.

  • Malfunctioning appliance.

  • Unplug the appliance from the wall outlet and contact our customer support.

All buttons flash for 5 times while plugging in.

  • Excessive lime scale buildup.

  • Clean and descale the appliance.

The coffee maker does not work and all buttons flash while brewing.

  • Water tank is empty.

  • Refill the water tank with fresh water.

  • Malfunctioning appliance.

  • Unplug the appliance from the wall outlet and contact our customer support.

The coffee maker does not work, only the CAPSULE button and GROUND button flash alternately.

  • The lid is not securely latched.

  • Make sure the lid is securely latched.

  • Malfunctioning appliance.

  • Unplug the appliance from the wall outlet and contact our customer support.

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