30-Day Money-Back Guarantee

Eligible machines purchased directly from casabrews.com may be used and evaluated under normal household conditions and returned within 30 calendar days after delivery.

30-Day Money-Back Guarantee

Eligible machines purchased directly from casabrews.com may be used and evaluated under normal household conditions and returned within 30 calendar days after delivery.

30-Day Home Trial

Try at home with confidence
for 30 days.

Easy Return Request

Simple process to requestyour return.

Refund After Inspection

Refund issued after we inspect 

your return.

30-Day Home Trial

Try at home with confidence
for 30 days.

Easy Return Request

Simple process to requestyour return.

Refund After Inspection

Refund issued after we inspect 

your return.

30-Day Home Trial

Try at home with confidence
for 30 days.

Easy Return Request

Simple process to requestyour return.

Refund After Inspection

Refund issued after we inspect 

your return.

Return Eligibility

Title

Purchased from casabrews.com

Requested within 30 days of delivery

Reasonable use under normal household conditions

Returned clean and complete

Your custom text goes here
Title

Return Shipping

Non-Defective Returns

Customer pays return shipping;
original shipping non-refundable.

Defective or Incorrect Products

CASABREWS covers authorized
return shipping.

Return Eligibility

Title

Purchased from casabrews.com

Requested within 30 days of delivery

Reasonable use under normal household conditions

Returned clean and complete

Your custom text goes here
Title

Return Shipping

Non-Defective Returns

Customer pays return shipping;
original shipping non-refundable.

Defective or Incorrect Products

CASABREWS covers authorized
return shipping.

Return Eligibility

Title

Purchased from casabrews.com

Requested within 30 days of delivery

Reasonable use under normal household conditions

Returned clean and complete

Your custom text goes here
Title

Return Shipping

Non-Defective Returns

Customer pays return shipping;
original shipping non-refundable.

Defective or Incorrect Products

CASABREWS covers authorized
return shipping.

How to Return

Contact Us

Share Order Details

Receive Instructions & Ship Back

Contact Us

Share Order Details

Receive Instructions & Ship Back

Contact Us

Share Order Details

Receive Instructions & Ship Back

Frequently Asked Questions

Frequently Asked Questions

Can l return a used machine?

We only accept returns for machines that are unopened and unused within 30 days of delivery. For hygiene and product quality reasons, machines that have been opened, used, or show signs of use cannot be returned.

We recommend reviewing the product details carefully before opening your package to ensure it meets your needs.

Who pays return shipping?

For non-quality-related returns (such as changing your mind, ordering the wrong model, or no longer needing the product), the customer is responsible for return shipping costs.

If the product has a confirmed quality issue, arrives damaged, or CASABREWS sends an incorrect item, we will provide an authorized prepaid return label at no cost to you.

When will l receive my refund?

After approval, CASABREWS will initiate your refund within approximately 3 business days. The refund will be issued to your original payment method. Depending on your bank or payment provider, it may take an additional 3–10 business days for the funds to appear in your account.

Can l return Amazon or Walmart orders?

Returns for products purchased through Amazon or Walmart must be processed through the original retailer's return system. Please contact Amazon or Walmart customer service directly for assistance with your return request.

Can l return a used machine?

We only accept returns for machines that are unopened and unused within 30 days of delivery. For hygiene and product quality reasons, machines that have been opened, used, or show signs of use cannot be returned.

We recommend reviewing the product details carefully before opening your package to ensure it meets your needs.

Who pays return shipping?

For non-quality-related returns (such as changing your mind, ordering the wrong model, or no longer needing the product), the customer is responsible for return shipping costs.

If the product has a confirmed quality issue, arrives damaged, or CASABREWS sends an incorrect item, we will provide an authorized prepaid return label at no cost to you.

When will l receive my refund?

After approval, CASABREWS will initiate your refund within approximately 3 business days. The refund will be issued to your original payment method. Depending on your bank or payment provider, it may take an additional 3–10 business days for the funds to appear in your account.

Can l return Amazon or Walmart orders?

Returns for products purchased through Amazon or Walmart must be processed through the original retailer's return system. Please contact Amazon or Walmart customer service directly for assistance with your return request.

Need Help?

Email

support@casabrews.com

Phone

888-816-1187

Hours

Monday-Friday
8:00 a.m.-5:00 p.m. Pacific Time

Need Help?

Email

support@casabrews.com

Phone

888-816-1187

Hours

Monday-Friday
8:00 a.m.-5:00 p.m. Pacific Time

Need Help?

Email

support@casabrews.com

Phone

888-816-1187

Hours

Monday-Friday
8:00 a.m.-5:00 p.m. Pacific Time