Shipping & Delivery

Fast processing, reliable delivery, and clear tracking for your CASABREWS order.

Free Shipping

Free standard shipping on eligible U.S. orders of $49 or more.

Fast Processing

Most in-stock orders are processed within 1 business day.

Estimated Delivery

Typically takes 2–5 business days after shipment.

Order Tracking

Tracking information is sent by email once your order ships.

Free Shipping

Free standard shipping on eligible U.S. orders of $49 or more.

Fast Processing

Most in-stock orders are processed within 1 business day.

Estimated Delivery

Typically takes 2–5 business days after shipment.

Order Tracking

Tracking information is sent by email once your order ships.

Free Shipping

Free standard shipping on eligible U.S. orders of $49 or more.

Fast Processing

Most in-stock orders are processed within 1 business day.

Estimated Delivery

Typically takes 2–5 business days after shipment.

Order Tracking

Tracking information is sent by email once your order ships.

Shipping Information

Shipping Information

Shipping Information

Shipping Costs

Free standard shipping on eligible orders $49+ after discounts and before taxes. Shipping fees for lower orders or special offers appear at checkout.

Processing and Delivery

Orders process within 1 business day. Delivery takes 2–5 business days after shipment. Times may vary due to delays.

Shipping Costs

Free standard shipping on eligible orders $49+ after discounts and before taxes. Shipping fees for lower orders or special offers appear at checkout.

Processing and Delivery

Orders process within 1 business day. Delivery takes 2–5 business days after shipment. Times may vary due to delays.

Shipping Costs

Free standard shipping on eligible orders $49+ after discounts and before taxes. Shipping fees for lower orders or special offers appear at checkout.

Processing and Delivery

Orders process within 1 business day. Delivery takes 2–5 business days after shipment. Times may vary due to delays.

Where We Ship

Ships to eligible U.S. addresses only. No Alaska, Hawaii, international, military, or some P.O. Box deliveries.

Tracking & Split Shipments

After shipment, receive tracking details by email. Tracking may take 24 hours to update. Split shipments have no extra shipping fees.

Where We Ship

Ships to eligible U.S. addresses only. No Alaska, Hawaii, international, military, or some P.O. Box deliveries.

Tracking & Split Shipments

After shipment, receive tracking details by email. Tracking may take 24 hours to update. Split shipments have no extra shipping fees.

Where We Ship

Ships to eligible U.S. addresses only. No Alaska, Hawaii, international, military, or some P.O. Box deliveries.

Tracking and Split Shipments

After shipment, receive tracking details by email. Tracking may take 24 hours to update. Split shipments have no extra shipping fees.

Shipping FAQs

Shipping FAQs

Shipping FAQs

Can I change or cancel my order?

Please contact CASABREWS Customer Care as soon as possible.

 

We will make reasonable efforts to assist, but changes and cancellations cannot be guaranteed once an order has entered processing or has been shipped.

 

Please review your shipping address carefully before placing your order. Once an order has been transferred to a warehouse or carrier, the address may no longer be changed.

Why is my order arriving in separate packages?

Items in the same order may be stored at different fulfillment locations or may require separate packaging.

 

Separate packages may have different tracking numbers and may arrive on different days. Please review all shipment confirmation emails before reporting an item as missing.

What should I do if my tracking has not updated?

Tracking information may take up to 24 hours to become active after shipment.

 

If tracking has not updated for several business days, please check the latest carrier information and confirm that your shipping address is correct.

 

Contact CASABREWS Customer Care if you need further assistance. We may help review the shipment or open an investigation with the carrier.

What should I do if my package is marked as delivered but I cannot find it?

Please check around your delivery location, including your porch, garage, side entrance, mailroom, parcel locker, reception area, or other secure locations.

 

You may also want to ask household members, neighbors, building staff, or property management whether they accepted the package.

 

In some cases, a package may be scanned as delivered shortly before it physically arrives. Please allow up to 24 hours after the delivery scan before contacting Customer Care.

 

If the package remains missing, contact the carrier and CASABREWS Customer Care for assistance.

What should I do if my order arrives damaged, incomplete, or incorrect?

Please contact CASABREWS Customer Care as soon as possible.

 

Have your order number and clear photos of the product, shipping box, shipping label, and packaging available. Our team will review the case and provide the appropriate return, replacement, or refund instructions.

 

Please keep the original product and packaging until the case has been resolved. Do not return or discard anything before receiving instructions from Customer Care.

Does this policy apply to orders purchased from another retailer?

No. This Shipping Policy applies only to orders placed directly through casabrews.com.

 

Orders purchased through Amazon, Target, Walmart, TikTok Shop, or another retailer are subject to that retailer’s shipping, cancellation, delivery, and return policies.

 

Please contact the original retailer directly for help with tracking, cancellations, refunds, or replacements. CASABREWS may still provide product troubleshooting or warranty support where applicable.

Need Help With Your Order?

Orders placed through casabrews.com currently ship only to eligible addresses within the contiguous United States.

 

At this time, we do not ship directly to:

 

Alaska

Hawaii

Puerto Rico

Guam

American Samoa

U.S. Virgin Islands

Northern Mariana Islands

Marshall Islands

Palau

Other U.S. territories

International destinations

APO, FPO, or DPO military addresses

 

A valid and complete deliverable street address must be provided during checkout.

 

P.O. Boxes

 

Some products, particularly coffee machines and larger appliances, cannot be delivered to P.O. Boxes because of carrier, package size, or delivery restrictions.

 

A physical street address is recommended for all orders.

 

If the selected carrier cannot deliver to the address provided, the order may be delayed, canceled, or returned to the sender.

 

Address Accuracy

 

Customers are responsible for reviewing and confirming the shipping address before placing an order.

 

Please make sure the following information is accurate:

 

· Recipient name

· Street address

· Apartment, suite, or unit number

· City

· State

· ZIP code

· Telephone number

 

CASABREWS is not responsible for delays, unsuccessful deliveries, or returned packages caused by an incorrect, incomplete, or undeliverable address provided by the customer.

 

If a package is returned to CASABREWS because of an address issue, please contact Customer Care for assistance.

 

Additional shipping charges may apply if the order must be shipped again.

Need Help With Your Order?

Our Customer Care team is here to help with delivery, tracking, damaged packages, and other order-related questions.

Contact Customer Care

Track Your Order

support@casabrews.com

888-816-1187

Need Help With Your Order?

Our Customer Care team is here to help with delivery, tracking, damaged packages, and other order-related questions.

Contact Customer Care

Track Your Order

support@casabrews.com

888-816-1187

Need Help With Your Order?

Our Customer Care team is here to help with delivery, 18tracking, damaged packages, and other order-related questions.

Contact Customer Care

Track Your Order

support@casabrews.com

888-816-1187